August 2023’s Top Home Warranty Companies

August 2023's Top Home Warranty Companies

Comprehensive Guide to the Best Home Warranty Companies

Home Warranty

Are you a homeowner looking to keep your repair costs down? A home warranty might be a good investment for you. However, not all home warranty companies are created equal. To help you make an informed decision, our experts have researched and assessed various home warranty companies based on coverage options, customer reviews, Better Business Bureau ratings, and costs. Here are our top picks for the best home warranty companies in 2023.

Best Overall Home Warranty Company: American Home Shield

American Home Shield

If you’re looking for the best overall home warranty company, American Home Shield is our top recommendation. They offer a range of coverage options, flexible pricing, and have received positive customer reviews. American Home Shield provides three coverage options: ShieldSilver, ShieldGold, and ShieldPlatinum.

  • ShieldSilver covers major systems such as heating, cooling, electrical, and plumbing.
  • ShieldGold includes Silver plan coverage, along with kitchen and laundry appliances.
  • ShieldPlatinum covers everything from the previous two plans, as well as additional benefits like roof leak repairs, HVAC tune-ups, and coverage for code violations.

The contract cost varies based on the service fee you choose, ranging from $75 to $125. American Home Shield has an impressive 4.3 out of 5 rating from Consumer Affairs, based on 11,353 customer ratings. However, please note that it is not available in Alaska, New York City, and certain zip codes in Hawaii.

Best Range of Coverage Options: America’s 1st Choice Home Club

America’s 1st Choice Home Club

If you value having a wide range of coverage options, America’s 1st Choice Home Club is an excellent choice. Unlike many other home warranty companies, they offer four coverage plans to suit different needs.

  • Systems coverage includes water heaters, air conditioning, heating, electrical, and plumbing systems.
  • Silver plan covers major appliances like refrigerators, stoves, dishwashers, and garbage disposals.
  • Gold plan includes coverage from the Systems and Silver plans, along with ductwork.
  • Platinum plan encompasses everything covered by the Systems, Silver, and Gold plans, plus additional features like faucets, ice makers, built-in microwaves, and fans.

The monthly cost of your plan will vary depending on the service fee you select, ranging from $75 to $125. America’s 1st Choice Home Club has a customer satisfaction rating of 4.2 out of 5 from Consumer Affairs, based on 101 customer reviews. Please note that they do not offer service in Hawaii.

Best for Customizing Your Coverage: Liberty Home Guard

Liberty Home Guard

If your home has unique components or features that you want to be covered, Liberty Home Guard is the ideal choice. They offer a wide array of add-on coverage options, allowing you to customize your plan according to your specific needs. Liberty Home Guard has three home warranty plans: Appliance Guard, Systems Guard, and Total Home Guard.

  • Appliance Guard covers major home appliances.
  • Systems Guard covers major home systems.
  • Total Home Guard includes coverage for both appliances and systems.

In addition to the three main plans, Liberty Home Guard allows you to add coverage for various house features such as pools, sprinkler systems, wine fridges, reverse osmosis water filter systems, and professional-grade appliances. To get an accurate quote, you will need to contact them directly. Liberty Home Guard has a customer rating of 4 out of 5 from Consumer Affairs, based on 189 customer ratings. However, please note that it is not available in Washington or Wisconsin.

Best Prices: Cinch Home Services

Cinch Home Services

If you’re looking for the most affordable option, Cinch Home Services offers the lowest monthly prices among the companies on our list. They provide three warranty plans: Appliances, Built-in Systems, and Complete Home.

  • Appliances plan covers kitchen and laundry appliances.
  • Built-in Systems plan covers heating and cooling systems, electrical systems, and interior gas and plumbing.
  • Complete Home plan includes coverage for everything covered by the other two plans.

You can choose between three service fee options: $100, $125, or $150. Cinch Home Services has a customer satisfaction rating of 4.1 out of 5 from Consumer Affairs, based on 523 customer ratings.

Best for Customer Satisfaction: ARW Home

ARW Home

If customer satisfaction is your top priority, ARW Home is the best choice. It has earned the highest customer rating on Consumer Affairs and received an excellent grade from the Better Business Bureau. ARW Home offers three comprehensive coverage plans: Kitchen Plus, Platinum Premier, and 4-in-1 Bundle.

  • Kitchen Plus covers interior electrical systems, water heaters, and major kitchen appliances.
  • Platinum Premier includes everything covered by the Kitchen Plus plan, along with central heating and cooling systems, plumbing systems, plumbing stoppages, garage door openers, humidifiers, ductwork, ceiling fans, and ice makers.
  • 4-in-1 Bundle encompasses everything covered by the other two plans, as well as additional features like washers and dryers, water and sewer lines, electronics, and the Deluxe Advantage package.

For service fee costs, ARW Home requires personalized quotes over the phone. They have a customer rating of 4.4 out of 5 from Consumer Affairs, based on 247 customer ratings. ARW Home is available in all 50 states and Washington, DC.

How Home Warranty Pricing Works

Home warranty contracts come with two main costs: the plan cost and the service fee. The plan cost is typically paid on a monthly or annual basis. Prices for the providers on this list range from $30 to $130 per month, depending on various factors such as the size and location of your home.

The service fee is a flat fee charged when you request a repair. It covers the cost of a technician coming to your home and fixing the issue. Some companies offer multiple service fee options, allowing you to choose a higher fee in exchange for a lower monthly cost, or vice versa.

Frequently Asked Questions

Why You Should Trust Us: How We Chose the Best Home Warranty Companies for 2023

We based our ratings on four main criteria:

  1. Affordability: We obtained quotes from each company for a sample home under 5,000 square feet to compare prices and determine the best value.
  2. Customer satisfaction: We considered online customer reviews to gauge how satisfied customers are with their coverage.
  3. Trustworthiness: We reviewed each company’s Better Business Bureau rating and evaluated any recent public scandals.
  4. Types of coverage: We analyzed the range of plans and add-on options offered by each company.

Other Home Warranty Companies We Considered

While the companies mentioned above made our list of top picks, there are a few notable companies that didn’t meet our criteria:

  • Select Home Warranty: Although it has good online customer reviews, it received a C rating from the BBB due to unresolved complaints.
  • First Premier Home Warranty: It earned a C rating from the BBB and faced legal action for selling warranty contracts without proper authorization.
  • Choice Home Warranty: This company has a C rating from the BBB, and an Arizona Attorney General lawsuit alleges false promises to policyholders.
  • ServicePlus Home Warranty: It has poor online customer reviews and settled a lawsuit for deceptive marketing practices.
  • Home Warranty of America: With an F rating from the BBB, interactions with customers are consistently problematic.

When choosing a home warranty company, it is crucial to consider factors such as coverage options, customer satisfaction, trustworthiness, and affordability. We hope this comprehensive guide assists you in making the right decision for your home warranty needs.