Meta’s Reality Labs, headed by Mark Zuckerberg, has experienced a $21 billion loss in about 18 months.

Meta's Reality Labs, headed by Mark Zuckerberg, has experienced a $21 billion loss in about 18 months.

Meta’s Reality Labs Unit Faces Increasing Losses, but CEO Remains Committed to Metaverse

Image

In Meta’s recent second-quarter earnings report, the company revealed that its Reality Labs unit, responsible for overseeing virtual reality (VR) and augmented reality (AR) technologies intertwined with the metaverse, suffered a significant loss of $3.7 billion. This brings their total losses since the beginning of 2022 to a staggering $21.5 billion, accumulating to nearly $34 billion since the fourth quarter of 2020.

Despite these substantial losses, CEO Mark Zuckerberg remains “fully committed” to the metaverse and artificial intelligence (A.I.), asserting that both are major priorities that intersect and complement each other. Furthermore, Zuckerberg expressed little concern about the underwhelming engagement numbers for Horizon Worlds, the company’s fledgling manifestation of the metaverse.

During an earnings call, Zuckerberg highlighted the Horizon Worlds team’s current focus on retention and the progress they are making in that regard. The team has also implemented significant improvements to avatars, aiming to bridge the gap between the company’s mobile apps and their VR and mixed reality experiences.

Zuckerberg also took the opportunity to boast about the upcoming Quest 3 VR headset, which he claims will seamlessly blend the physical world with the virtual one, leveraging an intelligent understanding of the user’s physical space.

Unfortunately for Meta, the losses are expected to persist for the foreseeable future and may even worsen. In their earnings release, the company warned of “meaningfully” increasing operating losses in Reality Labs due to ongoing product development efforts in the augmented reality/virtual reality field and investments to further scale their ecosystem.

While Meta continues pouring investments into its metaverse initiative, one major concern arises – the lack of sustained engagement from users, including Meta employees themselves. Notably, Palmer Luckey, the founder of Oculus, which Meta acquired in 2014, criticized Horizon Worlds, stating, “I don’t think it’s a good product.”

Horizon Worlds enjoyed a peak of approximately 200,000 active users in late December, falling short of Meta’s goal of reaching 500,000 by the end of June. Unfortunately, Meta did not provide an update on the user count in their latest earnings report.

In an effort to boost user numbers, Meta has reportedly explored the possibility of lowering the age requirement from 18 to 13. However, government officials have cautioned against this move, citing Meta’s “documented track record of failure to protect children and teens.”

Despite the mounting losses and challenges Meta faces in establishing a successful metaverse experience, CEO Mark Zuckerberg remains steadfast in his dedication to the vision. It is clear that Meta is committed to investing resources and talent into the development of the metaverse, hoping to overcome the hurdles and bring their ambitious vision to fruition.